Welcome to Louisiana Healthcare Connections Member Transportation

Healthcare Connections

Member Transportation

Health and Safety are our #1 priority

Learn what we are doing in response to COVID-19 (the coronavirus).

Need a free ride? We've got you covered!

As a Louisiana Healthcare Connections member, you get FREE transportation to and from medical appointments. And you can even stop to pick up a prescription on the way home!

Transportation is arranged for you by LogistiCare. To schedule your ride, you can use the Secure Site Log In on this page, or call 1-855-369-3723 (TDD/TTY: 1-866-288-3133) Monday through Friday from 8:00 a.m. to 5:00 p.m. Please call at least 48 hours before your appointment. For transportation to and from an urgent care appointment, call 1-855-369-3723 (TDD/TTY: 1-866-288-3133) 7-days a week, 24-hours a day.

Make sure to have these items handy when you call:

  • Member I.D. number for the member needing a ride
  • Name and complete physical address of appointment location
  • Date and time of appointment

For more information about your transportation benefits, visit www.lahealth.cc/transportation or call Louisiana Healthcare Connections Member Services at 1-866-595-8133 (Hearing Loss: 711), Monday through Friday from 7:00 a.m. to 7:00 p.m. and we will be happy to assist you!